Insurance Coverage and Claim
Local Moving Claim Form
In the unfortunate event that you do experience damage to your household goods or personal effects during a local move, please download the local moving claim form and submit it to our Head Office as soon as possible. Please note that you have 7 days to review the condition of items that we have moved and to submit your written claim within 7 days. If you have any questions please contact our Claim Department at 250-754-7557 or email to firstname.lastname@example.org. You can also submit a claim online using the form on this page.
Local Moving Policy
This explains our local moving policy and describes what is included in our local moving services and what is included in our hourly moving rates. This information will be provided to you with your written estimate. It also covers optional local moving services that you can include like packing services or local storage by container or in our climate-controlled, government-approved warehouse.
Price Match Guarantee
As one of the founding members of United Van Lines Canada, and the largest full-service mover servicing the Greater Nanaimo area, we are prepared to match the rates of any major van line agent for local or long distance moving services. We do not price match the hourly rates of unlicensed local movers.